How to Stop Unwanted Visitors at Lakes of Bent Tree

How do we stop unwanted Visitors at Lakes of Bent Tree?

INCREASED USE OF KIOSK "CALL-UP AND SCREENING" AND VERY LIMITED SHARING OF PASSCODES.

It's simple. But it requires some discipline.

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1. Never Share Family Access Codes

Once a passcode is shared, it can remain in circulation for years. Codes are often passed from person to person, making it impossible to know who may ultimately have access to the community.

If you have shared a family code with someone outside your immediate family, please request a replacement code.

2. Protect the Common Carrier Access Code

The Common Carrier Code is intended only for bonded delivery services and public agencies such as UPS, FedEx, DHL, utility companies, police, and emergency responders.

Many deliveries today are performed by subcontracted drivers using personal vehicles. Across the industry, access codes have been known to be shared, traded, sold, or reused long after a delivery has been completed.

3. Do Not Share Pedestrian Gate Codes

The Association has received numerous reports of suspicious individuals entering the community using pedestrian gate codes.

Pedestrian gate codes are intended for resident use only and should never be shared with non-residents, contractors, or service providers.

4. Do Not Share Pool Facility Codes

The Association provides weekly cleaning service for the pool restroom. The facility is intended for residents and their guests—not contractors or unauthorized visitors.

The community has experienced incidents involving pool crashers and homeless individuals accessing the facilities after hours using shared codes.

CELLGATE IS ONLY A TOOL - IT'S EFFECTIVENESS IS DEPENDENT ON HOW WE USE IT.